Dolli gasoline what to do. The scandal with the donor of gasoline: what a secret check of a gas station turned out. How not to give yourself to fool

With the prevailing gasoline on the gas station, many motorists are facing. This is the most common impaired for most domestic gas stations, so that are not necessary, alas, rally rulethan an exception. True, according to the observations of car owners, this happens at urban gas stations less frequently than on the tracks.

For employees and hosts, the gas stations are large enough: if you take, for example, in total by half liters from ten, then per day you can get more than two thousand rubles from one column. And if about 5 tons of fuel is sold daily on the gas station, it will be forced to be about 150 liters, and for a month it is about 150 tr.

Indeed, how to determine, flooded in a tank 10 liters of gasoline or a little less?

There are two ways to determine nonsense. First - Fit full tank. If your gas tank capacity, for example, 58 liters, when refilling on a gas station, will be very strange if 60 will enter it, because it simply cannot be!

Another way is to fill the canisters of a well-known capacity or a measuring bucket (should be provided at your request at each refueling).

The gas station equipment is configured to provide an accurate top of the first 10 liters. And the misbirth occurs already with large amounts of refueling and it will seem to be as far as much (according to experts, no more than 300 ml per every 10 l). By the way, the permissible deviation when the fuel is not ramped is 25gr per 10 liters.

How to refuel better?

• Choose the same tested by you and your familiar gas stations.
• Control and once again control. Perhaps everything and teaching staff, and "complex material circumstances" at the gas station employees. Therefore, periodically arrange your own checks: dial in the canister or other gasoline container and measure yourself. Small deviations are always possible, for example, due to temperature changes, but significant volumes you will easily find and distinguish.
• In the warm season, refill in the morning while the fuel has not heard.
• Fueling where another car has just been drunk: on this column, the fuel is pumped and the insides of the pump they are lubricated.
• Always observe how gasoline enters the hose: there should not be air bubbles. If you see them - note that you get much less fuel.
• If you refuel on a new gas station, where there were no 5-10 liters of gasoline on a sample of 5-10 liters, so you at the same time check the fuel quality. By the way, almost all drivers prefer to be discharged by fraud with a combustible composition.
• Place in proven places and do not seduce at low prices.

Unfortunately, the realities are such that many of the motorists are faced with the problem of benzine non-volatile per gas station.

And the relevance of this problem is very large, because the ordinary motorist is quite difficult to deal with this phenomenon. The consumer cannot control the refueling process itself and see how much it was him poured.

The gas stations have many ways with which the consumer can be deceived. We will consider only the main one.

How does the process of noting gasoline at gas stations

For this case, a special program can be developed, which does not compare a certain percentage of the order ordered.

In the event of a sudden check and detecting fuel, employees are asking for a re-examination, and at this time lead the program in order.

Also, the equipment at the gas stations can be configured in such a way that small volumes of fuel poured accurately, but when a large volume is refilled, it is possible to be missed.

For example, when refilling 20 liters, you will fill 18, and when refilling 30 only 26.

How not to give yourself to fool?

Here are some simple ways, with the help of which you can determine the benzine non-osse.

1. So, the first way is the filling of the full tank of the car ...

When the red light begins to burn, it means that about 5-7 liters of gasoline remained in the tank, but it is preferably avoided - say the fuel pump. It is at this moment that you need to ask for a full tank, allow 50 liters.

If all 50 means something wrong here, for it was wonderful to the tank with a capacity of 50 liters, 55-57 was wondering.

2. Another method - filling the canister of a certain volume. But not all refills agree to pour into the canister.

Also, I also advise you to adhere to the following uncomplicated advice:

• Choose only high-quality and verified refueling. If you have to refuel in an unfamiliar place, then pour a small amount of fuel into the tank. Try to reflect on an unfamiliar refueling in the canister.
• Perform the refueling process yourself, without the help of gas station employees. Or at least watch this process.
• Follow the screen on which the volume and cost of fuel are displayed. The countdown on it should begin and will end in one, and the same moment as the flow of fuel.
• The best way to make a refueling in the morning when there is no heat. It is also better not to refuel immediately after draining fuel by fuel at gas stations.

Video - Cheating on gas station:

In Russian gas stations, a massive disadvantage of fuel was revealed: 76% of refueling in the country were caught. The authors of the study note that due to the inspiring the consumer sometimes buys fuel at an overestimated price, which also does not meet the standards. At the same time, the least is deceived on gas stations, which sell fuel from large oil companies. The reason for the massive insurgency, experts call the economic situation in a country that forces small refueling to deceive consumers.

The federation of car owners of Russia (headlights) conducted a study, the results of which showed how the percentage of gas stations are deceived by consumers without fueling. The monitoring of the AI-92 and AI-95 was conducted at 34 gas stations in 13 subjects of Russia. During the monitoring, five integrated oil companies (WINK), 25 federal and regional networks and eight small and private gas stations were checked. To study headlights developed a method for determining the non-fuel for gas station in the "Secret Buyer" mode, which allows you to determine the actual amount of fuel lowered to the car tank, as well as carry out the selection of fuel to check the quality for compliance with technical regulations Customs Union (Tr Ts).

"According to our method, the discrepancy of more than one percent was taken for noting, between the paid and actually obtained fuel. As a result, it was not revealed by 76% of the gas station, "the headlights are reported.

It is noted that there is no discoloration among the vinks (they include Rosneft, LUKOIL, Surgutneftegaz, Gazpromneft, Tatneft, "Slavneft", "Bashneft", "RussNeft") amounted to 20%, one of five ( Removal of 1.63% - at the level of error), among federal and large regional networks was revealed in 81% of cases (the average nothing 4.97%, the maximum 19.03%).

Wasteing among the petoxium and private gas stations amounted to 100% (the average nothing 5.66%, the maximum 8.03%). The average nothing on the sample was 5.05%, which means it can actually be adding to the price of a liter.

As noted in the headlights, discolive fuel is not only a deception of the consumer, but also an element of unscrupulous competition.

Using the discharge, unscrupulous market participants, actually sell fuel at a higher market price, which has not yet complied with the requirements of TP CU.

For example, a gas station in the Krasnodar Territory implemented AI-95 to 44.70 rubles per liter, the discharal was 19.03% and actually the consumer acquired fuel for 55.21 rubles per liter.

In the Moscow region, on the same principle, the consumer overpayed more than four rubles per liter. The gas station realized fuel for 39.90 rubles per liter, the discharge was 12.8% and actually the consumer paid 44 rubles per liter.

Headlights noted that economic reasons may be caused.

"If the wholesale price for gasoline is higher than retail, it will inevitably lead to a decrease in high-quality and quantitative indicators of the fuel released on gas stake, and therefore, we all have a risk not only to fuel the fuel of questionable quality, but also to pay" for the air, " Message.

"The usual consumer, unfortunately, now can not affect this situation," said Gazeta.Ru head of the head of Sergey Khanaev. - Prove something in place, even if the fact is not visible, it will not work, and the Council to pour 10 or 20 liters on dubious refills, as Pyotr Schukumatov advised, in my opinion it is unlikely to help. This will definitely not be a guarantee from being noticeable.

It is possible to correct the situation by developing a methodology for determining the amount of fuel in the procurement mode by the secret buyer and the further definition of accurate quantitative indicators. The method should be developed by the state, but the control of the work of the gas station should be state-public "

"It is really complete disgrace. Once there are such precedents, you need to understand. Because, of course, these are not happening only at the very bottom, at the level of filling stations themselves. Our state corporations should be entrusted to this issue and attract security service, "the Anan RT said.

The first vice-president of the Russian Fuel Union (RTS), President of NP "Oil Club of St. Petersburg" Oleg Ashtymin commented on the news of the massive mislimination of fuel at the Russian gas stations.

"These are special cases, and not the trend of today's retail market of petroleum products. Unfortunately, what revealed headlights takes place. And this is the legacy of us from the Soviet Union.

The owner of the gas station is not interested in noting the car owner. This happens more often at the level of the operator, the wizard. I know the situation from the inside. I know how the owners of companies pay great attention to this, the security services are engaged. But where there is an opportunity to take something somewhere, "our" people do it.

If you arrive at this station with a canister of gasoline and foul into it, you will see, add you or not. This is the embezzlement that is difficult to accumulate. And this should be engaged in the police. But in this case, it is necessary to immediately make a claim to the station operator in order for them to check the fuel dispenser (TRC) to feed to designate the moment that you see that you do not attach. And do not be afraid to turn to the management of the company, "said Ashinhmin.

"The incident is associated with the fact that the unscrupulous owners of petrol stations and employees who do not look, obviously use a wide variety of techniques and deceive motorists.

First of all, it is necessary to oblige the owners of the refueling in this matter, for example, by control purchases. Identify such cases and attract administrative and serious liability. In some cases, maybe even to criminal, if we are talking about the systematic deception of the consumer, "said Majorov RT.

Car enthusiasts face the problem of nothing gasoline. When 10 liters of fuel are poured into the tank, then we cannot measure how much it was flooded: 10 liters or 9 and a half.

How to determine?

It is possible to determine the lap by gasoline on the gas station on two signs. For example, when fueling the full tank of the machine. If a light bulb began to flash on the end of the gasoline, and according to the manufacturer, the capacity of the gas tank is 50 liters, then when refueling it is a strange to look, if there is 55 liters of gasoline. This can not be, know this gas station is nastily gasoline.

The second method of checking: This is the filling of the canister of a certain volume. I will give an example from life. One car enthusiast decided to fill two five-liter canisters at one refueling. As a result, in one canister turned out 4 liters of gasoline, and in the other - only three and a half. The conclusion is obvious - on this gas station is deceived.

According to experts, the fuel is unbalanced everywhere. On average, gas stations are not like about 300 ml per each 10 liters. If the refueling is selling 4-5 tons of fuel daily, then the total nothing reaches 140 liters, and this is 5,000 rubles or 150 thousand per month.

What are the methods of gas station for not a gasoline? Let's call 2 basic. The first is based on checking the honesty refueling with special services (Rosstandart and Prosecutor's Office). For the fence of fuel on the gas station use 10-liter canisters. Because of this, the equipment of the gas station is adjusted to the exact top of the first 10 liters of fuel. When refilling large volumes of gasoline is possible to be missed. For example, from 20 liters you will fill on 19.5, and from 40 - only 38.

The second method of benzine is bellged more cunning. For this, a special fuel refueling program is being developed, in which the possibility of non-flammable fuel is laid. If the control comes and detects the discharge of fuel on this gas station, the staff are requested by re-examination, during which they change the management program. Most likely, changing the fuel refueling program is possible "on the fly".

How not to give yourself to scream at refueling?

• Choose high-quality and verified refueling. If they found a new gas station, which were not before, then pour into the tank of 5 or 10 liters to check. So you can determine the quality of the fuel poured.
• Fue by themselves without resorting to the help of gas station employees. If it is difficult to refuel yourself, then observe the actions of the tanker.
• It is not recommended to refuel after fuel plum by fuel.
• If deceived, then refer to the owner, the Committee for the Protection of Consumer Rights, to the local metrology and standardization body, the prosecutor's office.

If at the refueling you buy gasoline and pour in your car 30 liters of gasoline, and you give a check on 35 liters, which means that you were deceived on the climbing. Also not rare the situation when gasoline is flooded in fact than you would like to purchase. In these situations (and in general, if you just suspect that you are not honest) with you) is always better to check the seller.

How to resolve doubts?

Not being confident in the correctness of the fuel and dreasing column, you can contact the gas station operator for clarification and demanding the control of gasoline leave. Perhaps your argument will end on requesting the seller and you will be returned to the money voluntarily.

And perhaps you will have to make a control measurement. To do this, you must provide an exemplary measurer corresponding to GOST 8.400-80. The fume should be dry and clean, as well as partitioned by the Center for Standardization and Metrology (hereinafter referred to as CMS). In accordance with paragraph 20.3 of the Rules technical exploitation Petrol stations (RD 153-39.2-080-01) approved by the Order of the Ministry of Energy of the Russian Federation of August 1, 2001 No. 229, the measurement tools that are in operation on gas stations are subject to state verification.

The nominal capacity of measurements can be 10, 20, 50, 100 dm3. With the help of a measurement, you can check the fuel dispensers, gasoline dispensers and diesel fuel For the correctness of the release of flammable in the temperature limits from -20 ° C to +30 ° C. According to the recommendations of the State Committee established by 1864-88, the fuel temperature must be +20 ° C. However, the gas station itself can adjust the gasoline temperature depending on the time of year, which is reflected in the relevant protocols (pp 4.3, 4.48895-2004). The specified documents in the event of a deviation from the temperature standards can be requested from the administration of the filling station.

Keep in mind that gasoline that will be used for the control measurement is paid by you. After measuring gasoline, you can merge into the tank of your car.

Before measurement, the fumes shed fuel, otherwise the measurement rates will be underestimated.

The meander contains temperature marking with a scale from +50 to -60 and a movable carriage. After the fuel is flooded in the fume, it is necessary that the movable carriage is fixed (clause 6.4.4 mi 2895-2004). The error is from +1 to -1 nominal capacity. Everything that is more or less is a deviation from the norm. If the gasoline level is below the steady plank, it means that you are not discoloned. It is possible that you may refuse to provide a measurement and the implementation of the control measurement. In this case, if there is reasonable suspicion of deception, you can call Rospotrebnadzor and the police. It will not be superfluous if you enlist the support of eyewitnesses of what happened, and also make an entry in the book of complaints and suggestions. If you do not have time to expect law enforcement enforcement, you can contact the written complaint to these bodies or the prosecutor's office. After your complaint, gas stations will be checked and in case of detection of violations, it will be imposed an administrative penalty or will suspend the operation of the fuel dispenser before troubleshooting.

Your rights

Nepoliving gasoline violates the obligatory condition for the contract of sale on the number of goods (Art. 465 of the Civil Code of the Russian Federation). These actions, including qualified as CCEDM: Challenges the greater amount than the price is due to the price; Either pulling out (non-return) of an excessive amount of money obtained from the consumer (transmitting only parts of this amount).

Since you are a consumer, then on the relationship between the gas station and the buyer - individual The Law of the Russian Federation dated 07.02.1992 No. 2300-1 "On the Protection of Consumer Rights" (hereinafter referred to as Law No. 2300-1). As reads part 1 Art. 1 of Law No. 2300-1, relations in the field of consumer protection are regulated by the Civil Code of the Russian Federation, as well as other regulatory legal acts of the Russian Federation.

In accordance with the provisions of Art. Art. 454, 456, 465 of the Civil Code of the Russian Federation under the contract of sale One Party (Seller) undertakes to transfer the thing (product) to the property of the other party (buyer) in the amount provided for by the contract in the relevant units of measurement or in monetary terms, and the buyer undertakes to accept this product and pay for it a certain amount of money (the price). Article 14.7 of the Administrative Code of the Russian Federation suggests that the measuring, inspectancy, IMCT, misleading consumer properties, quality of goods (work, services) or other deception of consumers in organizations carrying out the implementation of goods that perform work or services providing services, but equally by citizens registered as individual entrepreneurs in the field of trade (services), the imposition of an administrative fine leads.

So, if the deception at the gas station was confirmed, on the basis of civil law and law No. 2300-1, you have the right:

• require gasoline top
• get back overlaid paid money.

You also have the right to apply to the court. After the directions of complaints with Rospotrebnadzor in relation to the gas station, an unscheduled verification will be conducted, according to the results of which, most likely, administrative punishment will be made.

Of course, we wish you not to deal with deception! But if it happened, do not hesitate to defend your rights.